Privacy Policy
Last Updated: July 27, 2024
Umov Sp. z o.o. ("Zolmi", "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Policy.
1. Information We Collect
We may collect the following types of information:
1.1. Personal Information:
- Contact information (e.g., name, email address, phone number, postal address)
- Account credentials (e.g., username, password)
- Payment information (e.g., credit card details, billing address) processed by our third-party payment processors
- Business information (e.g., salon name, services offered, staff details, client data that you input into the system)
- Communications with us (e.g., support requests, feedback)
1.2. Usage Information:
- Device information (e.g., IP address, browser type, operating system, device identifiers)
- Log data (e.g., access times, pages viewed, features used)
- Location information (if you enable location services)
- Cookies and similar technologies (see our Cookie Policy for more details)
1.3. Client Data:
As a user of our salon management software, you may input personal information about your clients ("Client Data") into our Services. You are responsible for ensuring you have the necessary consents and legal basis to collect and process Client Data through our Services. We process Client Data on your behalf as a data processor.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our Services
- To create and manage your account
- To process transactions and send you related information, including confirmations and invoices
- To respond to your comments, questions, and requests, and provide customer service
- To send you technical notices, updates, security alerts, and support and administrative messages
- To communicate with you about products, services, offers, promotions, and events offered by Zolmi and others, and provide news and information we think will be of interest to you (you can opt-out of marketing communications at any time)
- To monitor and analyze trends, usage, and activities in connection with our Services
- To personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests
- To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Zolmi and others
- To comply with legal obligations
3. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processors, cloud hosting providers, analytics providers).
- With Your Consent: We may share your information with your consent or at your direction. For example, if you choose to integrate our Services with a third-party service.
- For Legal Reasons: We may disclose your information if we believe disclosure is necessary to (a) comply with any applicable law, regulation, legal process or governmental request, (b) enforce our agreements, policies, and terms of service, (c) protect the security or integrity of our Services, or (d) protect Zolmi, our users, or the public from harm or illegal activities.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Aggregated or De-identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet-based site can be 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the secrecy of your unique password and account information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. For Client Data, we retain it as instructed by you, the data controller.
6. Your Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
- The right to access, correct, or update your personal information.
- The right to request deletion of your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to data portability.
- The right to withdraw consent (where processing is based on consent).
- The right to lodge a complaint with a supervisory authority.
You can typically manage your account information and communication preferences through your account settings. To exercise other rights, please contact us using the details below.
7. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer data, including personal information, to the United States and process it there.
8. Children's Privacy
Our Services are not directed to individuals under the age of 16 (or a higher age threshold where applicable by local law). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the new Policy on our website, and where appropriate, by other means. We encourage you to review this Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Umov Sp. z o.o.
Email: support@zolmi.com
Address: [Your Company Address - Please update this, e.g., the NY address from RootLayout]
For users in the European Economic Area (EEA), the United Kingdom, or Switzerland, you may also contact our Data Protection Officer (DPO) via the email above.